August 2025
The emerging use of Generative Artificial Intelligence (GenAI) is changing the way social workers produce case recordings and make use of information. There are many benefits to using generative AI, such as saving time and reducing administrative burden, however, these benefits come with risks and ethical challenges.
Research in Practice and the Children’s Information Project hosted an open invitation webinar that focused on:
- The opportunities, risks and ethical challenges of using generative AI in social work case recording.
- How we can make better use of information to improve outcomes for children and families.
What do we mean by GenAI?
GenAI is a form of artificial intelligence capable of producing new content, including text, images, or music. GenAI generates content from inputs provided in natural language, voice, or stored data. It is the most common type of AI used in social work, which is often used to generate case notes, correspondence, meeting minutes, and other case recordings and administrative tasks.
Talking points
The panel responded to a range of questions and comments from participants including themes around:
- Ethical considerations related to transparency and implementation.
- The influence of GenAI on voice.
- The impact of AI on critical thinking and professional responsibility.
- The importance of AI literacy.
- Roles and responsibilities in AI implementation.
Listen to podcast.
